Additional Driver
All additional drivers must meet all rental requirements. All additional drivers must appear at the rental counter with the primary renter. All additional drivers must sign the rental agreement. The additional driver can only be added to the contract at the pick up location. The additional driver fee is 6.00 USD per day.
After Hours Service
48 hours notice period, MLR 3 days.
Age Requirements
The minimum age to rent a vehicle is 23 and there is no maximum rental age. Drivers between the ages of 23 and 24 will incur an additional fee of 6.00 USD per day.
Cross Border Policy
Driving restricted within the Island of Bonaire only.
Delivery and Collection
Delivery and collection not available. Customer can pre-arrange pick-up and drop off of the vehicle in advance and is only available for rentals of 3 days or longer at free of charge. Pick-up or drop off to hotel, must document in the remarks field of the reservation, the pick-up or drop off site including accommodation name.
One Way Drop Policy
All one way rentals must be booked in advance and are subject to availability.. One way reservations are allowed at all locations without additional fees.
Refueling Service
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1- Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas.
Option 2- We Refill
This option allows the renter to pay Enterprise at the end of the rental for gas used but not replace. Price per gallon will be higher than local fuel prices. A 50 percent surcharge will apply.
Option 3- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
Loyalty Availability
Enterprise Plus customers can earn points on qualifying rentals and redeem points at this location. Redemption reservations must be booked online by the customer, in advance of their scheduled pick up date.
Emerald Club customers can earn credits on qualifying rentals at this location. Redemption reservations must be booked in advance of their scheduled pick up date (either online or by phone).
Note: Emerald Club members can earn credits on National and Enterprise brand rentals, but can only redeem at National brand locations. A reservation must be booked in advance, and must have the member number attached in order to earn credit/points.
Forms of Payment
A passport in addition to a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.
Credit Cards honored: MasterCard®, VISA®, American Express®, Discover®
An authorization on the credit card in the amount of 500.00 USD plus the cost of the rental will be taken at the time of rental. This authorization amount may be used toward damages of vehicles or late charges.
Debit/Check cards are not accepted at this location.Debit/check cards are considered to be any non-credit card.
Cash is not accepted at this location.
Renter Requirements
All drivers must meet the locations minimum age requirements. Renters must present a major credit card in renters name at the time of rental. All drivers must present a valid drivers license from country of origin. In addition to the drivers license, if the characters are not in English or Roman, an international drivers permit is recommended. If the drivers license is in characters other than Roman, an international drivers permit is required or a notarized English translation required.
Roadside Assistance PLUS
Roadside Plus (RSP) - If selected and paid for at the time of rental, Owner offers Roadside Plus, which provides 24/7 roadside assistance without additional charge.
RSP includes replacement of lost keys (including remote entry devices), towing (not related to an accident), flat tire service (if no inflated spare is available, vehicle will be towed), lockout service (if keys are locked inside the vehicle). jumpstarts, and fuel delivery service (limited supply to help reach nearest gas station). Tire damaged beyond repair as a result of driver neglect is the responsibility of the renter.
Arrival Directions
After clearing customs, exit the airport building and take a left. Follow the pedestrian signage to the car rental counters. The rental counter is located in the second unit from the left.
Theft Protection
Theft Protection (TP) is included in the Collision Damage Waiver - Theft protection. TP cannot be purchased seperately.
Third Party Liability
Third Party Liability (TPL) is not insurance and is included in the Time and Mileage rate. TPL covers damages and injuries to third parties under the local rental car company's insurance, and provides you with liability coverage for all accident-related expenses pertaining to passengers of a third party vehicle and for damages to third party vehicles, up to the policy limits, subject to the actions listed on the rental agreement that invalidate TPL.
