After Hours Pick-up Arturo Merino Benitez International Airport offers pick-up outside the opening hours. An additional charge of 65,000 CLP plus VAT (approx. 66 USD plus VAT) applies. After Hours Returns Vehicles can be returned outside the opening hours of the Arturo Merino Benitez International Airport. Please park the vehicle in a safe and secure designated parking space on the airport property only. Make sure the vehicle is locked and ensure you have gathered all personal belongings before leaving. To coordinate the drop-off service, you must contact the office where the return will be made 24 hours in advance. The renter’s responsibility for the vehicle and rental charges ends once an employee inspects the vehicle. No additional charges apply for returns outside the opening hours.

The minimum age requirement to drive all vehicles is 21. There is no maximum rental age. A young driver fee of 17.85 USD per day applies to all renters between the age of 18 and 20. Renters between the age of 18 and 20 may rent the car categories Economy, Compact, Intermediate, Standard, and Full-Size sedans. This does not include SUVs, Pick-ups, Crossovers, or Convertibles.

Vehicles cannot be driven in any other country.

This location offers a collection and delivery service for all customers. Customers must pre-arrange delivery and collection or pick-up and drop-off of the vehicle in advance. Delivery and Collection are available at an additional cost of 30 USD per rental within the city of the rental location. Customers are required to email the branch at customer.service@enterprisechile.cl.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route, and car category.

Enterprise Protection Package (EPP) is a package product that includes Collision Damage Waiver and Theft Protection (CDW-TP), Deductible Protection (DP), and Third-Party Liability (TPL) at a discounted price. EPP is not insurance. If EPP is purchased, the rental company contractually waives the responsibility for the cost of damage to, loss, or theft of the vehicle, and up to the policy limits for damages and injuries to third parties during the rental period in Chile, subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement. Please be aware that most auto insurance policies from outside Chile do not provide coverage in Chile. Employees of the local rental car company are not qualified to evaluate the adequacy of the customer’s auto insurance coverage. The renter should contact their insurance company before arrival with any questions regarding their specific coverage. If the renter declines both CDW-TP and EPP, the renter is responsible for the full value of damage to or loss of the vehicle. The deductible is reduced to zero for all car classes.

Exclusive rates include the cost of the rental for time and distance and unlimited mileage. Protection products are available for purchase.

Customers can choose from the following refueling options. Prepay Fuel This option allows the renter to pay for the full tank of fuel at the time of rental and return the tank empty. The price is based on an estimate of current fuel prices and the average tank size for the car received. No refunds will be issued for unused fuel. We Refill This option allows the renter to pay at the end of the rental for fuel used but not replaced. The price per liter will be higher than local fuel prices. You Refill This option allows the renter to return the vehicle with the same level of fuel as received to avoid extra fuel charges.

All major credit cards, issued by MasterCard, and Visa, are accepted. All cards presented must be in the renter's name. Prepaid cards, cash, checks, virtual cards (Apple Pay, Samsung Pay, etc.), and local retail credit cards are not accepted. Debit cards can be used at the end of the rental to pay for any outstanding amounts, but the deposit must be secured with a credit card at the start of the rental. An authorization of 30% of the rental cost, a minimum of 750 USD (600,000 CLP) to a maximum of 1,200 USD (1,000,000 CLP) depending on the category, plus the estimated cost of the rental will be taken at the time of rental.

All drivers must present a fully valid driving license. In addition, all foreign renters must provide a passport, and local renters are required to present a government-issued photo ID or passport. A valid credit card in the renter's name must be presented upon collection of the vehicle. If the driving license is written in a language and characters different from those of the country of rental, an International Driving Permit is also required. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation. Customers can drive in the country using their driving license from their country of origin for up to 90 days. If staying in the country longer, customers are required to obtain an international driving permit.

Roadside Assistance Plus (RSP), if selected and paid for at the time of rental, is available 24/7 without additional charges. RSP includes towing (not related to an accident), flat tire service (if no inflated spare is available, the vehicle will be towed), and lockout service (if keys are locked inside the vehicle). Jumpstarts and fuel delivery service for up to 5 gallons (or equivalent liters) of fuel are also provided. Tire damage beyond repair as a result of driver neglect is the responsibility of the renter. RSP does not include the replacement of lost keys (including remote entry devices). The replacement cost of the key is up to 1,000 USD and will be added to the rental agreement. Roadside Assistance Plus is also available without payment of this flat-rate fee. It will then be billed according to the actual costs incurred for each assistance service rendered. Roadside Assistance Plus is an optional product. Before purchasing you may wish to check if your coverage is adequate. For roadside assistance call 1515, option 1.

Domestic Arrivals Upon arrival, please exit through DOOR #5 from the first level of Terminal 1 (Domestic). Please cross the pedestrian crossing and walk towards the EXPRESS parking lot towards SECTOR H1 (BLUE). The shuttle will pick you up from the pillar right in front of the elevator and take you to the rental facility located inside McParking. The shuttle will arrive every 10 minutes and the ride is around 8 minutes. International Arrivals Upon arrival, please exit through DOOR #4 and you will have a rental agent with a company sign waiting for you. They will greet you and take you to the parking building called EXPRESO 2. We will have a shuttle arriving every 10 minutes to pick you up and take you to our facility, located inside McParking. The shuttle ride is around 8 minutes.

Third-Party Liability (TPL) protection is not insurance. The purchase of TPL is optional and not required to rent a vehicle. If TPL is purchased, the rental company contractually waives the responsibility for the cost of damage to third-party vehicles or injuries to third parties during the rental period, up to the policy limits, unless the coverage is invalidated as provided in the rental agreement. TPL does not provide protection related to damages to the rental vehicle or injuries to the driver of the rental vehicle. TPL is included in the Enterprise Protection Package (EPP). If accepted, TPL provides the renter and authorized drivers with up to 750,000 USD combined single limit for third-party liability claims. If the renter accepts TPL, the rental company provides third-party liability protection up to the applicable minimum financial responsibility limit of 45,000 USD per accident and excess third-party liability protection coverage from the applicable minimum financial responsibility limits up to 750,000 USD per accident. No deductible applies. Please be aware that most auto insurance policies from outside Chile do not provide coverage in Chile. Employees of the local rental car company are not qualified to evaluate the adequacy of the customer’s personal liability insurance coverage, insurance purchased on third-party websites, and credit card coverage. The renter should contact their insurance company before arrival with any questions regarding their specific coverage. If the renter declines both TPL and EPP, the renter is financially responsible for the cost of damage to third-party vehicles or injuries to third parties during the rental period.