Additional Driver
All additional drivers must meet all rental requirements. Additional drivers must appear at the rental counter with the primary renter. The additional driver can only be added to the contract at the pick-up location. An additional driver fee of 10,000 KRW per day applies.
Age Requirements
The minimum age requirement to drive all vehicles is 21. There is no maximum rental age. A young driver fee of 15,000 KRW per day applies for all renters between the age of 21 and 25 wishing to rent the categories Economy, Compact, Intermediate, Standard, and Full Size and any passenger vans. A young driver fee of 30,000 KRW per day applies for all renters between the age of 21 and 25 wishing to rent the categories Premium, Luxury, and any Electric vehicles.
Cross Border Policy
Vehicles cannot be driven into any other country.
Damage Waiver
Collision Damage Waiver (CDW) is an optional coverage that reduces the renter’s liability in the event of damage or theft of the vehicle when no responsible third party is identified.
If CDW is not included in the reservation, it is available for purchase. If purchased or included in the rate, the deductible is reduced to 500,000 KWR for all vehicle categories. The deductible will be charged every time a vehicle is damaged, lost, not returned, or stolen. If CDW is not included in the rental or declined, the renter is liable for up to the vehicle’s total value in case of damage, loss, or theft.
Before purchasing CDW it is advised to determine if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage, or impound fees. If CDW is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. CDW is not insurance.
One Way Drop Policy
One-Way rentals are not permitted at this time.
Refueling Service
We Refill - This option allows the renter to pay at the end of the rental for fuel used but not replaced. The price per liter will be higher than local fuel prices.
Prepay Fuel - This option allows the renter to pay for the full tank of fuel at the time of rental and return the tank empty. No refunds will be issued for unused fuel. Prepaid fuel is available at 5% less than the local fuel prices.
Customer Refills - This option allows the renter to return the vehicle with the same level of fuel as received to avoid extra fuel charges.
Loyalty Availability
At this time, customers cannot earn or redeem Enterprise Plus points at this location.
At this time, customers cannot earn Emerald Club credits or redeem free days at this location.
Personal Accident Insurance
Personal Accident Insurance (PAI) is an optional coverage that provides the renter and passengers with coverage for accidental death expenses, accident medical expenses, and accident ambulance expenses, with a maximum limit of 15,000,000 KRW for each passenger including the driver, up to the maximum number of passengers allowed in the vehicle. The coverage also includes accidental death coverage of 100,000,000 KRW.
Forms of Payment
All major credit cards, issued by either American Express, MasterCard, VISA, or JCB are accepted. All cards presented must be in the renter's name. Prepaid cards, cash, checks, and debit cards are not accepted. In addition, if the renter has an online transaction, the number and name printed on the card presented by the renter must match the name and number stored for the online transaction. A deposit is not required to rent a vehicle.
Roadside Protection
Roadside Assistance Protection (RAP) is an optional 24-hour emergency service including lockout service (if the keys are locked inside the vehicle), jumpstarts, fuel delivery service, and flat tire service. If no inflated spare tire is available, the vehicle will be towed. The cost of a replacement tire is not covered by RAP.
Before purchasing RAP, it is advised to determine if personal coverage is adequate to cover these charges. If RAP is declined, the renter will be required to pay any applicable charges and seek compensation from the carrier of personal coverage. RAP is not insurance.
Renter Requirements
All drivers must present a full valid driving license. Foreign nationals must also provide a valid photo ID such as a passport or government-issued photo ID. In addition, all renters must present a valid credit card in the renter's name upon collection of the vehicle.
If foreign nationals hold a driving license that is written in a language and characters different from those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.
Arrival Directions
There are two buildings at the Grand Hyatt Hotel Incheon, West and East Towers.
The rental counter is located in the East Tower.
To locate the rental desk
1. Enter the East Tower
2. Turn right towards the hotel’s front desk
3. The branch is located next to the furthest counter
Directions from Terminal 1
1. Locate Gate 7 on the 3rd floor for the Free Circulating shuttle bus (Hours: 0500 - 2350) Every 10 minutes
2. Locate Gate 3C on the 1st floor for the Grand Hyatt shuttle bus (Hours: 0605 - 2205) Every 30 minutes
Directions from Terminal 2
1. Locate Gate 4/5 on the 3rd floor for the free Circulating shuttle bus (Hours: 0500 - 2350) Every 10 minutes
2. Locate Gate 2A on the 1st floor for the free Grand Hyatt shuttle bus (Hours: 0605 - 2205) Every 30 minutes
Third Party Liability
Third-Party Liability Coverage (TPL) is included in all reservations and meets or exceeds the minimum required third-party liability insurance against death, personal injury, and damage to the property of third parties. The coverage for TPL is unlimited for bodily injury and property damages and limited to 100,000,000 KRW for vehicle damages. Customers are liable for any damages exceeding this limit.
