Pick-up outside normal opening hours is available for all vehicle groups. The location offers after-hours pick-up service through online reservation only and customers are required to provide a valid mobile number and email to provide further instructions. Please note that the station in unmanned during your pick-up time and its therefore vital that your rental agreement is signed, and all payment authorizations are completed prior to arrival. Therefore, please complete your check-in process via the link received in your pre-check in email 48 hours prior to pick up. All information is required including full name, home address, phone number, email address, driving license information and credit card details. Additional protections and products will be available during the pre-check in. An authorization will be made on your credit card consisting of 3000 SEK on the contract plus additional charges (if any). The rental agreement will be sent to your email for you to sign. Please review our rental agreement and Terms and Conditions before signing. Please note that your booking is not confirmed unless all the above requirements have been met and you have received the final signed rental agreement by email. You will receive a link from our vendor partner Sharebox where it will prompt for driver license information, including picture front and back of the driver license document. Once submitted, you will receive a location ID to retrieve your rental keys. Arrival: - Once in arrivals hall, continue outside following signs to ‘Rental Car’. - Go to the Enterprise office and you will find the key box located left of the entrance door to the office. - Please follow the instructions emailed prior or stated on the key box to get your key. - WiFi/data is needed to access the rental key provided during After Hours reservation. If you cannot access WIFI/data, have any issues, or need assistance, please contact 24-hour helpline who will help you. - When you have collected your key, proceed to our outdoor parking area, located behind parking garage P3. Signs will lead you to our area and all parking spaces are marked with Enterprise/Alamo/National signs. - Your vehicle will be parked at an assigned stall for Alamo/Enterprise/National and stall number will be marked on your key. - Your vehicle has been checked for damages and if any, they are marked on your rental agreement, received on email after signing the agreement. Please take time to walk-around your vehicle before leaving the parking garage, if you notice a new damage take a picture/video with time/date and contact our branch as soon as possible during working hours to inform us of the new damage. - To exit the car park, follow the signs for ‘Exit’. Return: - Follow the signs to ‘Rental Car’ parking house P3. Continue to our outdoor parking area just behind the garage (same place as where you picked up the vehicle). - Park your vehicle on an available stall marked for Alamo/Enterprise/National. To drop of your key, please follow the signs to the ‘Car Rental Centre’ and drop your key in the Alamo/Enterprise/National drop box, located to the right of the entrance door to the office. - The final invoice will be sent to your email within 24 working hours. Important information: To provide convenience to travelers we provide 24/7 returns. Please note, outside business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damages until an Alamo/National/Enterprise employee takes possession of the vehicle and keys when the rental branch opens the following working day.

Minimum age for renting from Enterprise Sweden is 18. Customers are required to have at least 1 year of driving experience. All drivers between the ages of 18 - 24 will be charged an underage fee of SEK 100 (including tax) per day with a maximum fee of 1000 SEK per rental. All car groups are available for renters between the ages of 18 – 99.

Outside of Sweden, vehicles can only be driven in Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, San Marino, Spain, Switzerland, and the United Kingdom. A cross-border fee of SEK 200 per day up to a maximum of SEK 2000 per rental will apply to all other authorized countries and territories. In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require written authorization. Ferry crossings with the rental vehicle are permitted providing the renter has authorization to travel to the desired destination. Unauthorized cross-border travel will result in a breach of contract and incur a penalty fee of SEK 10 000. In such cases, all coverages will be voided on the vehicle and total responsibility for any damages caused to/by the rented vehicle passes over to the renter.

Currently not offered in Sweden.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route, and car category.

Fuel Service Option (FSO) is offered at time of check out and price is depending on the vehicles tank size. Ask the rental agent at the counter.

Enterprise Plus customers can earn points on qualifying rentals at this location. Redemption of points is not available at this location. Emerald Club customers can earn credits on qualifying rentals at this location. Redemption of free days is not available at this location. Note: Emerald Club members can earn credits at National and Enterprise brand locations. A reservation must be booked in advance, and must have the member number attached, in order to earn credit/points.

The basic package is an optional service, that includes Road Assistance Protection (RAP), Tires and Windshield Protection (TWP) and Personal Accident Insurance (PAI) for a more advantageous price than if the products are purchased separately. CDWTP must be accepted to be able to purchase this additional insurance product or coverage.

The premium package is an optional service, that includes Road Assistance Protection (RAP) , Tires and Windshield Protection (TWP), Personal Accident Insurance (PAI) and Super Collision Damage Waiver Theft Protection (SCDWTP) for a more advantageous price than if the products are purchased separately . CDWTP must be accepted to be able to purchase this additional insurance product or coverage.

The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident. Please use the link below to read the terms and conditions in more detail: https://paretoforsikringsmegling.no/insurance-sweden-in-tryg-forsikring

Major credit cards are accepted when booking at online websites. Upon arrival, a deposit of 3000 SEK plus any pay locally charge will be placed on your credit card. There must be sufficient credit on your card to cover all charges. Accepted credit cards are: AMERICAN EXPRESS, VISA and MASTERCARD / EUROCARD. Cash and debit cards (VISA ELECTRON, MAESTRO) are not accepted neither as a form of payment nor as a deposit.

Our Roadside Protection is an optional addition that gives you 24/7 assistance throughout Europe. Should you be unlucky enough to get a flat tire or have your rental car damaged, there is always help available with our Roadside Protection. This cover does not apply if a breach of the terms has been found or if the wrong fuel has been added to the vehicle. Please use the link below to read the terms and conditions in more detail: https://paretoforsikringsmegling.no/insurance-sweden-in-tryg-forsikring

At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Sweden. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”. For all non-European Union renters an International Driving Permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland or United States. Special requirements apply for driving licenses of the people's Republic Of China and Vietnam. Please turn to your Embassies for further information. Passport information: Renters from countries with Schengen agreement (including Iceland, Norway and Switzerland) will need to present a valid National identity card or passport at the rental counter as proof of identity. All other renters will need to present a valid international passport in Roman alphabet at the rental counter as proof of identity. The above conditions are also applicable for all additional drivers, if any.

Super Collision Damage Waiver is an optional coverage that reduces the renter’s liability in case of damage to and/or theft of the vehicle. The deductible is 3000 SEK for all vehicle categories and covers the following: - Third Party Liability - Damage/Collision Waiver - Theft Cover Please note: Collision Damage Waiver must be included in the reservation or purchased before you can choose Super Collision Damage Waiver. If you wish to reduce your excess to zero instead, you can purchase the Zero Excess cover. Please use the link below to read the terms and conditions in more detail: https://paretoforsikringsmegling.no/insurance-sweden-in-tryg-forsikring

Upon arrival, please follow the rental car signs as you exit the airport terminal. You will find the rental car center across the street from the terminal. If you have selected self-service or arriving during after-hours, please refer to our After-Hours policy.

Sweden has toll roads where you pay a certain amount (“TRENGSELSKATT”) to be able to drive on the specific road. This fee will be charged to Enterprise/Alamo/National and we will charge the amount to your form of payment. The toll fees are not included in the amount quoted in your rate and there is no fixed amount. The amount that will be charged in addition to the rental depends on the renters travels on the toll roads. An administration fee will be charged in addition. The renter is unfortunately not able to pay directly at the toll road passing.

Third Party Liability insurance is mandatory by law and included with all rental rates. Liability insurance covers per accident, personal injury or death up to 300,000,000.00 SEK and property damage up to 300,000,000.00 SEK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.

Tire and Windshield protection is an optional coverage which reduces the renters’ financial responsibility in the event of damage to the tires or windshield of the vehicle subject to the terms and conditions of your rental contract and applicable laws. It is available for an additional fee and reduces the excess for damage the undercarriage, the tires or windshield of the vehicle from 10 000 SEK to 0 Sek. Please use the link below to read the terms and conditions in more detail: https://paretoforsikringsmegling.no/insurance-sweden-in-tryg-forsikring