Additional Driver
Additional drivers are available for SEK 50.00 (including tax) per day. Unauthorized drivers are fully responsible for all damages to the Enterprise vehicles and damages caused by Enterprise vehicles. The person on the reservation is considered as the main driver, he/she should be present at time of pickup and responsible of any rental and rental related charges.
After Hours Service
Pick-up outside our office hours is confirmed for all vehicle groups with 24 hours advance notice.
You will find our rental counter inside the terminal at Luleå Airport, right next to the baggage claim on the lower level.
We meet all our pre-booked customers at our office, same procedure as within opening hours.
Check-out documents will be provided at the counter before you pick-up your vehicle in our parking area.
Return of vehicle will take place at the same parking area (mark with our logo Alamo, Enterprise or National) where you picked it up.
If the office is unmanned, the key can be left at our key drop-off, located to the left of the rental counter.
There is a fee for collection outside normal opening hours of SEK 500.00. Return outside normal hours is free of charge.
Age Requirements
Minimum age for renting from Enterprise Sweden is 18. Customers are required to have at least 1 year of driving experience. All drivers between the ages of 18 - 24 will be charged an underage fee of SEK 100 (including tax) per day with a maximum fee of 1000 SEK per rental. All car groups are available for renters between the ages of 18 – 99.
Cross Border Policy
Outside of Sweden, vehicles can only be driven in Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, San Marino, Spain, Switzerland, and the United Kingdom. A cross-border fee of SEK 200 per day up to a maximum of SEK 2000 per rental will apply to all other authorized countries and territories.
In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require written authorization. Ferry crossings with the rental vehicle are permitted providing the renter has authorization to travel to the desired destination.
Unauthorized cross-border travel will result in a breach of contract and incur a penalty fee of SEK 10 000. In such cases, all coverages will be voided on the vehicle and total responsibility for any damages caused to/by the rented vehicle passes over to the renter.
Delivery and Collection
This location offers a collection and delivery service to all customers. Vehicles can only be delivered and collected during the operating hours of the location. A flat fee of 250.00 SEK applies each way within a 10 kilometer radius of the rental location. Outside this radius, a mileage charge of 30.00 SEK per kilometer applies. Customers must call or email the branch at +46 920222023 or lulea@ehiglobal.se to arrange a delivery or collection.
One Way Drop Policy
All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. This one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, the desired route, and car category.
Refueling Service
Fuel Service Option (FSO) is offered at time of check out and price is depending on the vehicles tank size. Ask the rental agent at the counter.
Loyalty Availability
Enterprise Plus customers can earn points on qualifying rentals at this location. Redemption of points is not available at this location.
Emerald Club customers can earn credits on qualifying rentals at this location. Redemption of free days is not available at this location. Note: Emerald Club members can earn credits at National and Enterprise brand locations.
A reservation must be booked in advance, and must have the member number attached, in order to earn credit/points.
Pack 1 Protection
The basic package is an optional service, that includes Road Assistance Protection (RAP), Tires and Windshield Protection (TWP) and Personal Accident Insurance (PAI) for a more advantageous price than if the products are purchased separately. CDWTP must be accepted to be able to purchase this additional insurance product or coverage.
Pack 2 Protection
The premium package is an optional service, that includes Road Assistance Protection (RAP) , Tires and Windshield Protection (TWP), Personal Accident Insurance (PAI) and Super Collision Damage Waiver Theft Protection (SCDWTP) for a more advantageous price than if the products are purchased separately . CDWTP must be accepted to be able to purchase this additional insurance product or coverage.
Personal Accident Insurance
The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident.
Please use the link below to read the terms and conditions in more detail:
https://paretoforsikringsmegling.no/insurance-sweden-in-tryg-forsikring
Forms of Payment
Major credit cards are accepted when booking at online websites. Upon arrival, a deposit of 3000 SEK plus any pay locally charge will be placed on your credit card.
There must be sufficient credit on your card to cover all charges.
Accepted credit cards are: AMERICAN EXPRESS, VISA and MASTERCARD / EUROCARD.
Cash and debit cards (VISA ELECTRON, MAESTRO) are not accepted neither as a form of payment nor as a deposit.
Roadside Protection
Our Roadside Protection is an optional addition that gives you 24/7 assistance throughout Europe. Should you be unlucky enough to get a flat tire or have your rental car damaged, there is always help available with our Roadside Protection.
This cover does not apply if a breach of the terms has been found or if the wrong fuel has been added to the vehicle.
Please use the link below to read the terms and conditions in more detail:
https://paretoforsikringsmegling.no/insurance-sweden-in-tryg-forsikring
Renter Requirements
At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Sweden. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
For all non-European Union renters an International Driving Permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland or United States. Special requirements apply for driving licenses of the people's Republic Of China and Vietnam. Please turn to your Embassies for further information.
Passport information: Renters from countries with Schengen agreement (including Iceland, Norway and Switzerland) will need to present a valid National identity card or passport at the rental counter as proof of identity.
All other renters will need to present a valid international passport in Roman alphabet at the rental counter as proof of identity.
The above conditions are also applicable for all additional drivers, if any.
Super Collision Damage Waiver
Super Collision Damage Waiver is an optional coverage that reduces the renter’s liability in case of damage to and/or theft of the vehicle.
The deductible is 3000 SEK for all vehicle categories and covers the following:
- Third Party Liability
- Damage/Collision Waiver
- Theft Cover
Please note: Collision Damage Waiver must be included in the reservation or purchased before you can choose Super Collision Damage Waiver.
If you wish to reduce your excess to zero instead, you can purchase the Zero Excess cover.
Please use the link below to read the terms and conditions in more detail:
https://paretoforsikringsmegling.no/insurance-sweden-in-tryg-forsikring
Arrival Directions
From the gate for arrival, follow the signs to the Exit. When you are come in to the public area, follow the "Car Rental" signs. (The signs are also visible from the Exit)
Toll Pass Policy
Sweden has toll roads where you pay a certain amount (“TRENGSELSKATT”) to be able to drive on the specific road. This fee will be charged to Enterprise/Alamo/National and we will charge the amount to your form of payment. The toll fees are not included in the amount quoted in your rate and there is no fixed amount. The amount that will be charged in addition to the rental depends on the renters travels on the toll roads. An administration fee will be charged in addition. The renter is unfortunately not able to pay directly at the toll road passing.
Third Party Liability
Third Party Liability insurance is mandatory by law and included with all rental rates. Liability insurance covers per accident, personal injury or death up to 300,000,000.00 SEK and property damage up to 300,000,000.00 SEK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.
Tire and Windshield Protection
Tire and Windshield protection is an optional coverage which reduces the renters’ financial responsibility in the event of damage to the tires or windshield of the vehicle subject to the terms and conditions of your rental contract and applicable laws.
It is available for an additional fee and reduces the excess for damage the undercarriage, the tires or windshield of the vehicle from 10 000 SEK to 0 Sek.
Please use the link below to read the terms and conditions in more detail:
https://paretoforsikringsmegling.no/insurance-sweden-in-tryg-forsikring
